Cancellation and Refund

Cancellation and Refund Policy

At Satyazon, we strive to provide you with the best shopping experience. If for any reason you need to cancel your order or request a refund, please review our policy below:

1. Cancellation Policy:

• Orders can be canceled within 24 hours of purchase. Once 24 hours have elapsed, we may have already processed and shipped your order.
• To cancel your order, please contact our customer support team at [insert contact email or phone number] or email us at contact@satyazon.com with your order details.
• We cannot guarantee cancellation requests made after the 24-hour window will be accommodated.

2. Refund Policy:

• We offer refunds for eligible items within 2 days of delivery.
• To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
• Refunds will be issued to the original payment method used for the purchase.
• Shipping and handling fees are non-refundable.
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the status of your refund.
• If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or credit card issuer's policies.

3. Return Process:

• To initiate a return, please contact our customer support team at [insert contact email or phone number] or email us at contact@satyazon.com within 2 days of delivery.
• Our team will provide you with instructions on how to return the item.
• Please note that you will be responsible for paying for your own shipping costs for returning your item.

4. Exceptions:

• Certain items may not be eligible for cancellation or refund, such as personalized or customized products.
• We reserve the right to refuse a refund if the returned item does not meet our return policy criteria.

5. Contact Us:

• If you have any questions or concerns about our cancellation and refund policy, please contact us at [insert contact email or phone number] or email us at contact@satyazon.com.

By making a purchase on Satyazon.com, you agree to abide by the terms of our cancellation and refund policy outlined above.